Refund and reschedule


*Reschedule policy : Normal cilvin booking is permitted
**Reschedule policy : Defence booking for an Indigo is not permitted
*Reschedule policy: Spicejet & Goair defence booking reschedule is permitted.

Any cancellation of air ticket first speak to airline call center and then raise a request of refund to Sainik Udaan.
Below mentioned are the Airline Customer Care numbers:

Indigo : 9910383838
Air India : 01242641407
Air Asia : 0804666 2222
Spicejet : 096540 03333
Go Air : 1860 210 0999
Vistara : 092892 28888

How can a refund for a cancelled ticket be obtained?

Refund for cancelled tickets will be processed after the deduction of appropriate cancellation fees, which may take up to 7 working days.
The customer first needs to cancel the flight ticket from the Airline or can do it from Sainik Udaan app using this procedure :
Go to Menu on top left corner – Click on Home Button – Select My Trips – then select upcoming trips on the top – Select the flight you want to cancel and then send us a cancellation request.
After you have cancelled your flight, send a email at about the refund and provide Bank Account Number, IFSC Code and PNR Number. We will process the refund within 7 working days.

How to reschedule my flight ticket?

Client needs to speak to the respective airline for reschedule or client needs to drop mail to

How to correct my spelling after the ticket is booked?

Any correction  for Title/Spelling one should speak to the direct airline for correction and it can happen with free of cost within 24 hours of booking, or if booked at least 7 days before the travel dates. Do it as soon as possible because it may take some time.

How to transfer my money from wallet to bank account?

Client needs to drop the mail at requesting Subject line as: Transfer wallet amount to bank account. He must also provide his registered email address and phone number.

Mon-Sat : 10:00 am – 10:00 pm
Sun: 11:00 am – 10:00 pm 

#190/5, Banaswadi Main Road
Bangalore – 560033

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9241222544, 8050201020, 08041687777