Cancellation Policy

How to Cancel a Flight in Sainik Udaan?

Login in to Sainik Udaan – click on the Menu option – and then select Home

After selecting Home – Select My Trips

You will be redirected to a page – now select upcoming trips at the top – select the flight you want to cancel – then send cancellation request.

You can also directly call the respective Airline and cancel the ticket by providing your PNR number.

Note : Reschedule of any Defence booking is not permitted as per airline policy.

  • Indigo : 9910383838
  • Airindia : 0124-2641407
  • Airasia : 08046662222
  • Spicejet : 096540 03333
  • Goair : 1860 210 0999
  • Vistara : 092892 28888

Reschedule Policy:

*Reschedule policy : Normal civilian booking is permitted
**Reschedule policy : Defence booking for an Indigo is not permitted
*Reschedule policy : Spicejet & Goair defence booking reschedule is permitted.

Any cancellation of air ticket 1st speak to airline call center and then raise a request of refund from Sainik Udaan.

Till when can I cancel my Flight ?

On domestic flights you can cancel 2 hours prior to flight departure. If less than 2 hrs then its not possible to cancel your flight. So make sure you so the needful for a refund.

What is the cancellation policy?

Each airline has its own cancellation policy. Therefore, we suggest that you always cancel the flight Direct with airline customer care as early as possible, and certainly no less than two hours before the departure time.

What happens If flight is cancelled from Airline itself ?

Client needs to speak to the respective airline for alternative flight or request for full refund. The Airline customer care numbers are mentioned above.

What charges are incurred in case of flight cancellation ?

Note: It differs from airline to airline for fees charged for cancellation .
Number of days left for departure : 0-3 (Days)
INR 3500 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation. Contact airline customer care
Number of days left for departure : 4 Days and above
INR 3000 or Airfare charges plus Fare difference will be charged (Whichever is lower). Cancellation fee will depend upon the time of cancellation.Contact airline customer care 

Mon-Sat : 10:00 am – 10:00 pm
Sun: 11:00 am – 10:00 pm

sainikudaan@gmail.com 

#190/5, Banaswadi Main Road
Bangalore – 560033


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